The second edition of TechTime is here! TechTime is a new Neptronic publication aiming to inform you of common issues highlighted by our technical support team and the best way to deal with them. Each edition will contain three new topic and will be posted on neptronic.com.

Where is the Airflow Switch?!

Electronic Airflow Sensors

Some people get confused when they do not see an airflow switch with a pitot tube (probe) on installations featuring Neptronic electric heaters.That is because our open coil, modulating heaters are equiped with patented Electronic Airflow Sensors (EAS) and do not require the probe that we normally see with fixed or adjustable airflow switches (PDN or PDA).  Click here to learn more.

Patrick Victor

Technical Support – Electric Heaters

Contact him at this email address pvictor@neptronic.com

Making the Right Choice

Ultrasonic Humidifiers Vs. Electric Humidifiers

There are many types of humidifiers on the market and each has its pros and cons depending on the application. Ultrasonic and electric type humidifers are no exception and it is important to know the distinctions between the two to ensure maximum performance of the installation. Click here for a brief overview of the main differences between those two humidifier types.

David Wong

Technical Support – Humidifiers

Contact him at this email address david@neptronic.com 

Wiring 101

Power Supply and Sink/Source

Sometimes, controllers' power supply and wiring can seem complicated. However, it is crucial to have a good understanding of the correct way to make the connections to avoid potential issues. Click here for a quick explanation of Neptronic's EVC and EFC controllers' power wiring and a clarification on the distinction between soure or sink on the TRIAC outputs.

Patrick Lafrance

Technical Support – HVAC Controls

Contact him at this email address patrick.lafrance@neptronic.com