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COVID-19 : Present situation

For Neptronic the health and safety of our employees has always been our primary concern. Within the current context of COVID-19 we have swiftly taken every possible step to ensure we are abiding by proven and effective guidelines to ensure everyone’s wellbeing. As the situation continues to evolve, please rest assured we will continue to adopt the best practices proposed by our health authorities for the safety of all.

Important Information

Within the context of the current Covid-19 outbreak, please be sure to frequently visit this website for the most up to date information on our business.

Following the measures by the provincial government declaring the suspension of all non-priority activity, Neptronic, an essential business conducting priority manufacturing activities in direct support of health and social services, public security and government services, particularly within the construction sector as well as other priority activities worldwide, remains operational in consideration of our customer’s critical needs while taking every possible precaution to ensure the people in our establishments comply with the principles of social distancing.

If you have been absent from work as of March 24th 2020 or during the past few days, whether upon returning from travel or to care for your children following the school closures, please be sure to call or email HR to determine if your return to work is possible at this time. Please do not show up at our premises unannounced as we must assess each situation individually. We ask for your cooperation and understanding for the benefit of everyone.

Human Resources

Five Steps To Success

Preventing the spread of COVID-19 is possible; the following guidelines must always be respected.

Daily verification of the employee’s health

Neptronic takes all necessary measures to protect its employees’ health and ensure their safety and physical integrity. All employees are required to declare on a daily basis that they report to work at our headquarters with no symptoms of COVID-19 (cough, fever, difficulty breathing) and that they have not been in contact with anyone who has COVID-19 by answering the following questions before the beginning of their work shift:

Do you have…

  • a recent cough or one that has worsened lately?
  • a fever or chills, like when you have the flu?
  • any difficulty breathing?
  • sudden loss of smell or taste?
  • unusual muscle aches and pain, for no apparent reason?
  • unusual headache?
  • diarrhea in the past 12 hours?
  • have you been in close contact (without a mask) or do you live with anyone who has tested positive for COVID-19?
  • have you traveled outside of Canada during the past two weeks?

During our workday we are all expected to notify HR as soon as possible of any change in our health. We are also expected to comply with the directives for physical distancing, hand washing, personal protective equipment and disinfection of tools and workstations set up for our safety.


  • Do not show up for work at our headquarters if you have a fever or cough. The same measures apply if symptoms are present to someone living in your home.
  • If you have (or someone who lives in your home has) a fever or cough, you should keep a quarantine period of 14 days. The same measures apply if you are informed that you have been in contact with someone who has tested positive for COVID-19.
  • During this quarantine period, you will have to monitor your state of health and determine if you too should be tested for COVID-19; you will have to inform RH of the result of your test in all cases (this information will be kept confidential by RH).
  • You must obtain authorization from HR before returning to work following a period of absence due to illness or quarantine.

Personal Protective Equipment

As we continue to move towards adopting every proven preventive measure to effectively slow down the spread of COVID-19, we are currently implementing a policy for the use of masks and facial shields while on company premises.

The World Heath Organization has stated that “masks are effective only when used in combination with frequent hand-cleaning with alcohol-based hand rub or soap and water.” Therefore, we adopt this preventive measure in conjunction with all other guidelines previously communicated to you:

  • Always maintain a 2-meter distance from anyone
  • Wash your hands frequently with warm water, rubbing them with soap for 20 seconds
  • Avoid touching your face
  • Frequently clean and disinfect your workspace and your tools with alcohol infused wipes
  • Monitor your health daily; do not show up for work if you have a fever, or coughing, or if you have been in contact with someone with these symptoms

IMPORTANT: Several studies show mask wearing can promote a false sense of security; masks may make people touch their faces more often and/or approach others more closely. In the present context of an outbreak, you must be aware that wearing a mask may increase your risk of infection if you do not respect all guidelines.

The use of masks and face shields is mandatory in all work areas where more than one person works in close proximity of another, and especially whenever distancing is often disrupted by people circulating within the area (All production departments: Heaters, Humidifiers, Metal, Electronics, Motors, Controls, warehouse, shipping/receiving). Masks are also available for employees who work in individual office spaces or where distancing can be effectively enforced due to enough space, however they are not mandatory in these types of setting. The principle applies therefore to anyone in selected areas, and not just to employees affected to said area; same way our closed-shoe policy applies to anyone in our production area and not just to production employees.

Supervisors will provide two masks1 per day to each employee affected to the above areas; masks should always be worn, this includes walking to and from shared spaces (cafeteria, washrooms, etc.). Used masks should be disposed safely inside a trash container. Employees should ask for replacement masks if theirs become damp, loose or damaged. Please refer to the pictorials attached for detailed instructions on how to put on and remove your mask from the World Health Organization:

  • place mask carefully to cover mouth and nose to minimise any gaps between the face and the mask.
  • while in use, avoid touching the mask.
  • remove the mask by using appropriate technique (i.e. do not touch the front but remove the lace from behind).
  • after removal or whenever you inadvertently touch a used mask, clean hands by using an alcohol-based hand rub or soap and water if visibly soiled.
  • replace masks with a new clean, dry mask as soon as they become damp/humid.
  • do not re-use single-use masks.
  • discard single-use masks after each use and dispose of them immediately upon removal.

1 Wear one of your two masks for the second half of the day today; use the second mask to come into the building tomorrow. When you go to lunch in the cafeteria, dispose of your used mask safely in a garbage can and wash your hands. Once you finish eating your lunch, wash your hands and get a new mask from the bag and put it on to walk back to your workstation. Masks have an 8-hour LIFESPAN; however, reuse requires extreme care.